Pay As You Go — No Contracts

Simple, transparent pricing.

No fixed plans. No monthly fees. Fund your wallet and pay only for what you use — per call, per message, per delivery.

Service Rates

Every service deducts directly from your wallet in real-time.

Outbound Voice (US)

$0.0150per min

Standard lower 48 outbound calls

Canada Calling

$0.0100per min

Outbound calling to Canada

Inbound Voice

$0.0150per min

Calls to your virtual numbers

Call Recording

$0.0040per min

Billed only when recording is active

Outbound SMS

$0.0320per msg

Standard outbound text message

Inbound SMS

$0.0320per msg

Standard inbound text message

Phone Numbers

$10.00per month

Billed on the 1st of every month

Team Members

$15.00per user/mo

Charged per added or invited user

Email Delivery

$0.0095per email

Direct premium SMTP delivery

Push Alerts

$0.099per delivery

Successful browser broadcasts

Outbound MMS

$0.0300per msg

Multimedia outbound message

Inbound MMS

$0.0100per msg

Multimedia inbound message

Media Storage

$0.005per min

Audio and transcript media hosting

US & Territory Rates

Dynamic calling rates based on destination area codes.

Contiguous US

Lower 48 States
$0.0150 /min

Canada

Canadian Provinces
$0.0100 /min

Hawaii

Area Code 808
$0.0200 /min

Alaska

Area Code 907
$0.0300 /min

Puerto Rico

Area Code 787 / 939
$0.0240 /min

US Virgin Islands

Area Code 340
$0.0500 /min

Inbound (Any State)

Virtual Numbers
$0.0150 /min

Standard SMS

Outbound / Inbound
$0.0320 /msg

How Billing Works

  • Real-time Deductions

    Your balance is updated the moment a call ends or an SMS is delivered.

  • No Monthly Commitments

    Only pay for the minutes and messages you actually use.

  • Recording Off by Default

    Call recording is never auto-started. You are only charged when you manually enable it during a call.

  • Low Balance Protection

    System automatically pauses dialing if your balance hits $0.00.

  • Unified Wallet

    One balance for Voice, SMS, Recording, and Push Notifications across your team.

  • No Setup Fees

    Start immediately. No contracts, no onboarding fees, no hidden charges.

Carrier Compliance

Carrier Compliance (A2P 10DLC)

$25.00

One-time registration

Required for reliable SMS delivery to US carriers. Includes Brand and Campaign registration.

Monthly Campaign Fee

$15.00

Per month

Pass-through carrier fee to maintain your high-volume SMS throughput.

Why is compliance required?

US carriers require A2P 10DLC registration for all business SMS traffic. Without it, messages may be filtered or blocked. This is a one-time setup that ensures reliable delivery.

Need enterprise volume?

Contact our sales team for custom volume discounts, dedicated support, and white-label options.

Frequently Asked Questions

Everything you need to know about billing and pricing.

How does the wallet work?+
You pre-load your wallet with USD. Every call, SMS, email, or push notification deducts in real-time from your balance. There are no monthly subscriptions — you only pay for what you use.
What happens if my wallet balance hits $0?+
The system automatically pauses all outbound dialing and messaging when your balance reaches $0.00. Inbound calls continue to work. Simply top up your wallet to resume.
How is call duration billed?+
Calls are billed per minute, rounded up to the nearest second. The timer starts when the call is answered and stops when it ends. Call recording is billed separately only when you manually enable it during a live call.
Can I get a refund on unused wallet balance?+
Yes. Unused wallet balances are refundable. Contact our support team and we will process a refund to your original payment method within 5–7 business days.
What is A2P 10DLC and do I need it?+
A2P 10DLC is a US carrier compliance requirement for business SMS. Without it, your messages may be filtered or blocked by carriers. It is a one-time $25 registration plus a $15/month campaign fee. If you plan to send SMS to US numbers, you need it.
Do phone number costs renew automatically?+
Yes. Phone numbers are billed at $10.00/month and renew automatically on the 1st of each month from your wallet balance. If your balance is insufficient, the number will be released.
Is there a minimum deposit or commitment?+
No minimum commitment. You can top up as little or as much as you want. There are no lock-in contracts, setup fees, or hidden charges of any kind.
Do rates differ for international calls?+
Yes. Standard US lower-48 outbound calls are $0.0150/min. Hawaii, Alaska, Puerto Rico, and US Virgin Islands have slightly higher rates due to carrier surcharges. See the rate table above for exact per-region pricing.

Still have questions?

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