The Future ofSales Communication

Most teams are live in under an afternoon. You provision numbers, invite agents, and connect your CRM — our guided setup wizard walks you through each step. Enterprise customers get a dedicated onboarding engineer who can run a full rollout across multiple regions in a single day.

Every call is transcribed in real-time with speaker diarisation, automatic punctuation, and filler-word filtering. On top of the raw transcript you get: sentiment analysis per speaker turn, keyword and topic extraction, a concise AI-generated summary, and action-item detection — all available via the dashboard or pushed to your CRM automatically.

Yes. Local, toll-free, and international numbers can all be ported to Dialora with zero downtime — we handle the LOA paperwork and coordinate with your current carrier. Standard ports complete in 3–7 business days; expedited porting is available for enterprise accounts.

Dialora covers 150+ countries with local DID numbers and competitive per-minute outbound rates. You can purchase local presence numbers in any covered market in seconds, and our intelligent routing automatically selects the lowest-latency carrier path for each call.

All voice traffic is encrypted in transit with TLS 1.3 and SRTP. Recordings and transcripts are stored with AES-256 encryption at rest. Dialora is SOC 2 Type II certified, GDPR-compliant, and supports HIPAA BAAs for healthcare customers. You control data residency, retention policies, and access via role-based permissions.

Whisper coaching lets a manager speak to a rep during a live call without the customer hearing — ideal for real-time guidance on objections. Barge-in allows a manager to join the call as a full participant when a rep needs immediate backup. Both features are one-click from the live call monitor.

Plans are billed monthly or annually (with up to 20% savings). Usage-based costs — outbound minutes, SMS, additional numbers — are metered and billed at the end of each cycle with a transparent line-item breakdown. There are no hidden setup fees or per-seat minimums on most plans.

Yes — Dialora is available on iOS and Android. The mobile app supports making and receiving calls (over cellular or Wi-Fi), reading AI call summaries, managing your CRM pipeline, sending SMS, and receiving push notifications for inbound leads.

Enterprise plans come with a 99.99% uptime SLA backed by redundant carrier infrastructure across three global regions. Our real-time status page is public, and any incident triggers automated alerts to your team before you notice a problem.