Everything to scale your sales.
Dialora is a single platform — enterprise VOIP, omnichannel messaging, AI transcription, and a full CRM — with every feature listed below, included.
Enterprise-grade calling, built for sales teams.
Crystal-clear VOIP calls across 150+ countries with intelligent routing, live coaching, and zero-hardware setup.
features
Auto Dialer
Power, predictive, and preview dialling modes that maximise agent talk time and eliminate manual effort.
Phone Dialer
Full-featured softphone with click-to-call, hold, transfer, mute, and DTMF tones — all from one screen.
Phone Number Management
Provision, assign, and manage local or toll-free DIDs in seconds. Port existing numbers with zero downtime.
Global Coverage
Local presence numbers in 150+ countries. Intelligent carrier selection for lowest latency on every call.
Call Recording
Secure, high-quality recording for every conversation. Off by default — activated per-call or automatically by rule.
IVR Workflow Builder
Drag-and-drop IVR flows with multi-level menus, voicemail, time-based routing, and overflow queues.
Whisper Coaching
Managers can speak to reps live during a call without the customer hearing — real-time guidance on every objection.
eSIM Distribution
Instantly distribute digital SIMs to field agents globally — no physical hardware, no carrier negotiations.
AI Voice Agent
Build and deploy your own AI voice agent that autonomously handles inbound enquiries, qualifies leads, and supports customers — 24/7, zero wait time.
Every channel unified in one inbox.
SMS, MMS, email, live chat, and push notifications — managed from a single conversation view with full history.
features
SMS Messaging
Two-way SMS with real-time delivery receipts, auto-replies, keyword triggers, and bulk campaign blasting.
Unified Inbox
All SMS threads, chat conversations, and missed calls in one chronological inbox. Never miss a lead again.
Email Center
Send, receive, and track emails with custom templates, bulk campaigns, automation sequences, and analytics.
Push Notifications
Browser and mobile push delivery for instant lead alerts, task reminders, and custom automated triggers.
Email Automation
Drip sequences, trigger-based sends, and A/B tested campaigns — built directly into the CRM workflow.
Automation Workflows
Visual workflow builder for multi-step messaging sequences triggered by lead status, time, or custom events.
Your full pipeline, always in context.
A purpose-built CRM for mortgage, lending, and sales teams — from raw lead to closed deal in one continuous view.
features
Lead Management
Full lead lifecycle tracking with Kanban boards, list views, custom fields, tags, and priority scoring.
Sales Tracker
Real-time pipeline value, conversion rates, stage velocity, and rep performance across your entire team.
Calendar & Meetings
Integrated booking with availability rules, automated confirmations, and two-way calendar sync.
Reminders
Smart follow-up reminders tied to leads, applications, or custom events — never let a hot lead go cold.
Confidential Notes
Encrypted per-user sticky notes for sensitive client context that stays private to the assigned rep.
Agreement Builder
Generate, customise, and send client agreements directly from a lead record — e-signature ready.
Data Export
Export leads, applications, call logs, and analytics to CSV or PDF on demand or on a schedule.
Intelligence built in, not bolted on.
AI that works silently in the background — transcribing, scoring, routing, and coaching — so your team stays focused on selling.
features
AI Transcription
Real-time, speaker-diarised transcription with automatic punctuation, filler-word filtering, and action-item detection.
Sentiment Analysis
Per-turn sentiment scoring across every call — instantly flag frustrated customers or winning conversations.
AI Call Summaries
Concise AI-generated summaries with key topics, outcomes, and follow-up tasks — ready before the call ends.
Smart Lead Routing
AI-based assignment rules that match inbound leads to the best-fit rep based on skills, capacity, and history.
Lead Scoring
Configurable scoring models that rank leads by intent signals, engagement, recency, and custom field rules.
AI Email Sequences
Personalised multi-step email cadences generated and optimised by AI based on lead behaviour and stage.
Manage your team at any scale.
Role-based access, user provisioning, support tooling, and billing — everything an ops or admin team needs to keep Dialora running smoothly.
features
User Management
Invite, suspend, and manage agents with granular role-based permissions — Platform Admin, Owner, or Member.
Support Tickets
Built-in ticketing for internal help requests and customer escalations with assignment, priority, and SLA tracking.
Digital Wallet & Billing
Pre-paid wallet with real-time balance, full transaction history, auto top-up rules, and downloadable invoices.
CMS Management
Manage blog posts, FAQs, services pages, and pricing plans directly from the admin dashboard.
SOC 2 Security
TLS 1.3 + SRTP encryption, AES-256 at rest, GDPR compliance, HIPAA BAAs, and full audit logging.
Global Infrastructure
99.99% uptime SLA across three redundant regions. Automatic carrier failover with zero-downtime routing.
5 modules
No feature gating. No hidden add-ons. One flat wallet-based price that scales with your usage.
Ready to get started?
Free to try. No credit card required.
Ready for Cloud VOIP?
Dialora gives your team crystal-clear calls, instant AI insights, and zero-touch CRM sync — everything to win more deals, faster.